Volume : 5
Issue : 3
Online ISSN : 2320-1924
Print ISSN :
Article First Page : 103
Article End Page : 110
Introduction: one of the most important responsibilities of family doctor is to present health care and services. All health services should be offered actively to the population under coverage of family medicine. The present research aims to assess implementation of urban family medicine & referral system in Shiraz in 2016.
Method: to this end, family doctors of Shiraz were considered as the population under study and 198 doctors were selected as the samples using researcher-conducted questionnaire in which implementation of urban family medicine & referral system were addressed. Data were collected and analyzed by SPSS.
Results: concerning results based on correlation, one-way variance analysis tests and Schaffe test, there was a significant and positive relationship between variables of family doctor community and percent of educations presented to them. In addition, there was a positive and significant relationship between variables of family doctor community and percent of screening tests. Nevertheless, there was a significant and positive relationship between referral return from specialists and treatment follow-up via family doctor. It means that increase of referral return from specialists enhances treatment follow-up. Concerning results of data analysis, implementation of family medicine (02) is different between governmental and private centers.
Conclusion: concerning obtained results, it seems that instructions, treatment follow-up and screening are more appropriate in private centers than governmental ones. To increase motivation and service quality, it is necessary to buy strategically services via insurance companies.
Keywords: family doctor plan, referral system, performance assessment